FourNet has announced the launch of IntellAIgent – an AI automation platform that allows organisations to create their own intelligent digital employees (AI Agents).
IntellAIgent was designed with the intention to enable businesses to streamline operations, enhance customer experiences and accelerate AI-driven transformation.
The organisation has used Agentic AI, which has enabled FourNet to handle complex unstructured data and personalise customer-facing interactions with context-aware natural conversations.
The organisation’s aim is to create autonomous systems that can handle complex business processes with human-like intelligence.
Richard Pennington, CEO, FourNet said: “FourNet IntellAIgent marks the next evolution in contact centre technology.
“Our AI-powered agent can do in seconds what it would take a human agent to do in hours or days and which Gen AI couldn’t handle.
“IntellAIgent will help organisations across every sector to do more with less, while coping with rising customer expectations.”
James Brooks, Practice Lead for AI and Automation, FourNet added: “Forget chatbots, forget RPA which require decision trees and human input, IntellAIgent is way more clever, adaptive and efficient – it’s like automation on acid!
“We are enabling organisations big and small to deliver superior customer experience in the blink of an eye, while significantly improving their operational efficiency.”
