Paxton is helping Bringing Hope, a Birmingham charity, strengthen safeguarding and simplify day-to-day operations with its Net2 access control system.
Bringing Hope is a Birmingham-based charity dedicated to supporting vulnerable communities and individuals across the city.
Their work spans a range of services including family support, offender rehabilitation, community integration programmes and education initiatives.
The organisation was featured on the BBC, highlighting its impactful role within the local community.
Operating from a busy multi-use facility, Bringing Hope shares its premises with a nursery and other partner organisations.
To enhance building security and streamline access for staff, volunteers and visitors, Bringing Hope partnered with ID Security Systems, a Birmingham-based specialist in integrated electronic security solutions.
With over 30 years of experience in the industry, they recommended Paxton’s Net2 access control system as a reliable, future-proof solution tailored to the charity’s safeguarding and operational needs.
Bringing Hope needed an access control system that could improve security, support their safeguarding responsibilities and adapt to their evolving needs.
Following a network upgrade, the team sought a modern solution that was easy to use and provided better visibility of movement throughout their premises. Key requirements included:
After carefully assessing the needs of the site, ID Security Systems recommended and installed Paxton’s Net2 access control across six key doors within the Bringing Hope facility.
With multiple users, varied access requirements and a mix of staff, volunteers and service users on-site, the functionality with Net2 proved to be an ideal fit.
Net2’s intuitive software interface was especially valuable to the security systems manager.
Bishop Robin Thompson, Executive Director of Bringing Hope said: “I’m not very tech-savvy.
“I’m not very tech-savvy, but Net2 is so easy to use.
“It didn’t take long to learn at all and I now have a clear overview of who is where and when in the building.”
The system allows administrators to define access levels based on roles – granting staff, professionals and weekend volunteers access to only the areas they need.
Timezones are used to automatically lock areas after hours and assign limited-time access to tradespeople, reducing administrative effort and improving security.
Lockdown capability provides peace of mind, particularly in an environment supporting vulnerable individuals.
Thompson explained: “The lockdown feature is particularly useful in our environment due to the vulnerable people we work with and some of the horrible things we know happen in the world.”
Since installing Paxton’s Net2 system, Bringing Hope has enhanced security across six doors, managing over 35 users with ease and confidence.
The charity benefits from streamlined user management – including swift cancellation of lost or unreturned fobs – and automated control of access through timezones, which reduces administrative overhead and increases site safety.
The lockdown feature offers critical protection tailored to an environment supporting vulnerable people, while real-time monitoring gives staff clear visibility of occupancy and movement within the building.
Looking ahead, the planned expansion of Net2 access control to the building’s lift will further improve traffic flow and reinforce separation between Bringing Hope and other onsite organisations.
Bishop Robin Thompson, Executive Director of Bringing Hope commented: “Net2 works really well for us for what we require.
“After we upgraded our network, Paxton’s system helped us become more fit for purpose in the new world we are in.”
