March product focus: introducing XProtect 2023 R3

March 14, 2024


XProtect 2023 R3

XProtect 2023 R3 is the latest version of Milestone Systems’ highly scalable, flexible, data-driven video management software (VMS).  

The update builds on XProtect’s leading open platform technology with new capabilities that enhance operational efficiency and collaboration and provide tighter system control.  

At-a-glance Web Client guide 

A new onboarding feature guide that is now built into the XProtect Web Client presents operators with key information on how the Web Client is structured.

This allows new team members to quickly understand how to use the system, improving their time-to-productivity and reducing the downtime required for training.

Operational tips, delivered “in the moment” when operators are using the system, enable them to discover new processes and features and ultimately make the most of the software. 

Role-based alarms 

Role-based alarm notifications ensure that only relevant alarms are shared with operators based on their roles and focus areas.

This improves response times, by putting critical alerts immediately in the right hands, and reduces operator fatigue since they are responding to the alarms that directly impact their areas.

It optimises situational awareness, minimising risks and error margins, while also ensuring privacy and confidentiality since alarms are only seen by specific dedicated roles or admins.  

Cyber-resilience and third-party integrations 

In addition to these top new features, the XProtect R3 update contains a wide array of other 

enhancements, including cybersecurity hardening and improved VMS resilience.

This signals Milestone’s ongoing commitment to ensuring its software is as cyber-secure as possible.

The latest update also expands integrations with third-party systems via XProtect’s open API architecture, making even more features and applications available to Milestone customers.  

An ongoing commitment to innovation 

The 2023 R3 release highlights Milestone’s continuous innovation, pushing the boundaries of open-platform video technologies and delivering increased value to customers and installers.

The new release underpins Milestone’s vision of “making the world see” by supporting teams with greater contextual awareness, product insights, third-party features, and cybersecurity. 

XProtect users under current Milestone Care can download the 2023 R3 update at no additional cost. Organisations not currently using XProtect are encouraged to explore how they can benefit from the industry’s most powerful and flexible VMS by scheduling a demo with a local specialist. 

This article was originally published in the March Edition of Security Journal United Kingdom. To read your FREE digital edition, click here.

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