Five9 partners with PCI Pal to provide secure payments on the Five9 CX Marketplace

April 1, 2022

PCI Pal, a global provider of secure payment solutions, has announced that it has joined the Five9 CX Marketplace as an approved Secure Payments partner. The PCI Pal solution has been accredited and listed on the Five9 CX Marketplace.

Five9 is an intelligent cloud contact centre provider, which facilitates billions of call minutes annually, and the Five9 CX Marketplace offers current and prospective customers a user-centric hub in which customers can browse Five9’s innovative partnerships with the goal of delivering or purchasing an ever improving, superior customer experience. PCI Pal will be featured as an integrated partner, offering a secure payment solution to Five9’s network of more than 2,500 contact centre customers worldwide.

Through the platform, Five9’s contact centre customers will have access to PCI Pal’s payment solutions.

“Contact centres are hyper-focused on improving both security and customer experience,” said Walt Rossi, Vice President of Business Development at Five9. “Partnering with PCI Pal gives our customers more choice in addressing those needs and enables them to access more tools to ensure PCI compliance in any environment.”

“This partnership will not only enable Five9 customers to utilise our true cloud secure payment solutions, it will enhance the customer experience and strengthen brand reputation all while maintaining secure payments,” added PCI Pal CRO, Darren Gill. “As an integrated partner of Five9 we couldn’t be more excited for the future of this partnership.”

For more information on PCI Pal, visit:

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