Genetec Inc. has revealed new access control enhancements to Security Center SaaS.
The announcement was made on the 17 March 2026.
The updates intend to simplify day-to-day operations for security teams and give organisations more flexibility and control as they modernise.
They include a new front desk experience, faster access to core security tasks, expanded intrusion panel support and optional biometric capabilities – without requiring disruptive infrastructure changes.
Francis Lachance, Senior Director of Product at Genetec Inc explained: “Security teams shouldn’t be constrained by legacy infrastructure or forced into all‑or‑nothing cloud decisions.
“Security Center SaaS removes the friction of traditional upgrade cycles while preserving the architectural choice enterprises depend on.
“We’re delivering enterprise‑grade access control through the cloud in a way that lets organisations scale, adapt and modernise without disrupting existing systems or compromising control.”
According to Genetec, for many organisations, the front desk is a critical control point, yet visitor check‑in and cardholder access are often managed in separate systems.
Security Center SaaS brings visitor check‑in and access workflows into a single cloud‑based experience, allowing front desk staff to process visitors quickly while security teams retain clear oversight.
Front desk personnel can manage scheduled and walk‑in visits from a unified interface, while access policies govern how visitors are granted access.
The company also detailed how visitor screening rules can be applied during check‑in to verify individuals against external databases and registries.
When a match or exception is detected, predefined action – such as notifying security staff – can be triggered immediately.
This approach supports environments such as schools, healthcare facilities and corporate offices that need consistent visitor controls without adding complexity at reception.
By separating front desk tasks from security policy enforcement, organisations can reduce manual steps, maintain situational awareness and manage visitor access more consistently across sites.
Cloud migration should not dictate hardware strategy.
Security Center SaaS is engineered to modernize operations without a “rip‑and‑replace” mandate.
Genetec explained how its open architecture and Cloudlink appliances allow organisations to bring existing access control and intrusion hardware into the cloud while retaining full control over their infrastructure and modernization pace.
The Genetec ecosystem is expanding to ensure security teams can manage disparate systems through a single, unified interface.
This includes broader intrusion support for Radionix (formerly Bosch) and Honeywell, with DMP support arriving shortly.
Furthermore, a new integration with SAFR SCAN allows organisations to deploy high-assurance facial authentication as needed.
This capability provides a faster, more secure authentication method while reducing the operational burden and security risks associated with physical credentials such as cards or badges.
The new front desk experience is available immediately to all Security Center SaaS users.
Expanded intrusion support is available now for Honeywell Galaxy intrusion panels, with DMP support ready by June 2026. The SAFR biometrics integration will also be available by June 2026.
