Halo Solutions provides crowd safety for three football clubs

February 16, 2024

FEATURED

Halo Solutions

Halo Solutions has secured deals with Premier League clubs Chelsea FC and Nottingham Forest FC, along with Championship club Birmingham City FC to integrate its incident and task management software, Halo (v5).   

Chelsea FC will use Halo (v5) for the 24/7 security contract at Stamford Bridge as well as Chelsea’s Cobham Training Ground.  

The clubs will use Halo’s safety and security technology to help protect and keep fans safe managing all incidents observed at matches or day-to-day on their premises. 

It also helps create and monitor digitised security, match day safety and pre-match checks.

Another feature is its ability to enhance and bolster existing crowd safety and security measures. 

Halo (v5) also streamlines all reporting procedures, including reporting codes available to the public, volunteers and wider club staff to report suspicious activity, anti-social behaviour or safety incidents.  

Lastly, it builds clear and complete debriefs on every match day or month of operations for presentation at Safety Advisory Group (SAGs). 

The operations software is already being used 24/7-365 across the English Football Leagues by clubs such as Watford FC, West Bromwich Albion and Mansfield Town FC, as well as clubs in the MLS (Major League Soccer, USA) and in security operations at stadia and venues across the UK.  

Getting results with Halo Solutions  

“We’ve seen fantastic results implementing the Halo System into match-day and everyday security operations across Stamford Bridge and Cobham Training Ground,” said Bakary Bah, OCS Group Senior Security Manager, Chelsea FC.  

“Halo’s user-friendly appearance and flexible ability to ensure all our safety and security management is streamlined into one place was a huge reason for us choosing Halo over other platforms.  

“We run our site security program to the highest possible standard, and the reporting capabilities of Halo help us to manage and audit all incidents, tasks, patrols and activities continuously all within one, easy-to-use platform.” 

Halo’s origins

Halo was founded by Lloyd Major, a former National Counterterrorism Police Officer, Crowd Safety and Event Security Adviser with 20 years of policing experience, including police training and public order command at major sporting events.  

During this time, Major became the first operational police planner in the UK to obtain a Master’s degree in Emergency Planning and Management and developed a totally new process for threat assessment at public events, which became national policing policy.  

Providing safety and security  

“We are delighted to have added Chelsea, Nottingham Forest and Birmingham City to the growing list of football clubs that use Halo’s technology to provide safety and security to everyone across their sites,” said Major. 

“Clubs are expected to provide the very best crowd safety and security initiatives within their operations for fan safety.  

“We are proud to support even more clubs on that mission, bringing digital simplicity to both matchday and everyday use with our platform.  

“It is reassuring to see such a proactive and robust approach to safety and security from these clubs in the running of their stadia, the  safety of their visitors and event experiences.” 

Decision-making  

The Halo (v5)software system was designed with public safety and security at its core to assist with decision-making, with the ability to integrate all streams of information and intelligence into one place to enable faster responses – to ultimately protect the public and save lives.  

The Halo System acts as a central command-and-control function that operates from a standard laptop, tablet or smart phone and brings together more than 10 different systems into one, with over 75 client-led features.  

Halo integrates monitoring and recording of multiple feeds of information across a venue, from security, CCTV and live drone feeds to health and safety, cleaning, medical, public reports, ticket scanning and staff accreditation – and next year will include crowd management, crowd density, flow, sentiment, mood and capacity. 

It means that when an incident occurs, all the actions, updates and decisions taken by staff are recorded in one location for more effective decision-making, transparency and debriefing capability with a clear and complete audit trail.  

It also provides a reporting mechanism on crowd safety, health and safety and general incident logging across all custom types faced by a venue.  

This allows operations directors, event managers and venue owners to customise the system to their needs and get information to positively impact on public safety.  

Critically, in the event of a major incident it can also provide evidential data to support the decisions taken by the organisation.  

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