OpenEye explains how its intelligent video monitoring tools cut false alarms, enhance incident detection and streamline security operations with cloud‑based analytics and real‑time verification.
OpenEye Web Services (OWS) intelligent video monitoring tools enhance security operations by optimising workflows, reducing unnecessary actions and helping stop events before they become incidents.
OWS equips security operations with advanced hardware and feature sets built to ensure timely, targeted responses when it matters most.
OWS helps to improve security operations and effectiveness by optimising workflows to reduce false positives with advanced tools, including Location Arming, Virtual Arm/Disarm and powerful AI-based video analytics.
With these tools in hand, security operators can focus on the events that truly matter.
Location Arming in OWS helps reduce false alarms and save time and resources by integrating a location’s armed state into your security operations.
This feature allows businesses to use the armed status from different systems or devices thanks to the open platform.
Choose from third-party alarm panels, sensor devices or Virtual Arm/Disarm in OWS as the location’s armed state, further filtering alerts to ensure businesses are being monitored during necessary hours.
Virtual Arm/Disarm in OWS allows users to virtually arm or disarm locations in the cloud video platform itself from any device or location with just a click, streamlining security operations and saving your business resources.
Both the web browser and OpenEye mobile apps can utilise this feature, enabling convenient arming of locations from wherever you are.
Further streamline all workflows tied to the virtual armed stated by aligning it to your location schedule in OWS.
Location Schedules ensure users receive the alerts that matter most by syncing locations alert notifications or Virtual Arm/Disarm status to a customisable schedule.
This reduces unnecessary noise alerts, simplifies the set up and management of alerts and ensures you stay informed only when it truly matters.
Video analytics eliminate noise, while detecting and notifying you of real threats.
OpenEye offers a wide range of video analytics through OpenEye analytics-enabled cameras as well as server-side analytics or OWS AI Analytics.
Thanks to its open ecosystem, you can also leverage analytic events from third-party cameras and devices.
Regardless of the source, video analytics in OWS reduce the number of false alarms, with events including:
With video analytics, you can improve overall business security and response time during critical incidents.
Leveraging multi-region analytics helps fine-tune your security even further by allowing you to create more complex alerts for specific areas of interest.
OpenEye offers powerful hardware deterrence solutions built to stop events from becoming incidents.
These devices include white light-equipped OpenEye cameras and two-way audio, both of which enable you to discourage suspicious or criminal activity in the moment.
OpenEye active deterrence cameras are equipped with white light LEDs that automatically activate in response to configured alerts in OWS, drawing attention to suspicious activity as it occurs.
These active deterrent cameras help strengthen security and minimise risk by discouraging unwanted behaviour before it escalates.
Use this in conjunction with multi-region alerts to further ensure activities are only escalated to the appropriate parties when needed.
OWS offers two-way audio for both OpenEye cameras and integrated, third-party devices, allowing end-users or professional security staff to listen and talk down to individuals seen on camera remotely.
With two-way audio, you can respond immediately to push alerts, whether to communicate important information to a delivery driver on site after normal business hours or provide audible deterrence to would be vandals.
Intelligent video monitoring tools in OWS help create efficiencies across your teams with a centralised and integrated video security platform.
OpenEye’s open platform makes it easy to unify your devices with integration of third-party sensors or alarm panels, with location management aiding in better visualisation of devices, leading to better, more consistent processes.
Customisable alerts enable proactive response to a wide range of events, while integration to central stations helps further escalate events when needed.
OWS simplifies location management by allowing you to group devices within a location or location group, aligning device organisation with network policies, user management and operations.
With no limit on the number of devices and locations associated to an OWS account, OWS scales with your business.
Additionally, you can set alert rules based on a location’s schedule or the armed state of the location, providing flexibility to meet your business’ unique needs, all through a simplified setup in the centralised cloud platform.
Customisable alert rules can be set based on a broad range of events to stay proactive about the situations that matter most by filtering events according to the needs of your business.
Alerts can be sent to a mobile device or email for convenient remote review of video.
This enables alignment with operations wherever you are. Businesses can leverage analytic events including multi-region alerts for two-phased response, events tied to integrated devices, and health alerts on the state of your security system.
Events or these filtered alerts can then be sent to central stations to further streamline monitoring operations.
Thanks to OpenEye’s open platform, OWS integrates with third-party alarm panels or sensors to create a more connected security solution, delivering more actionable intelligence to power security operations.
The open ecosystem also enables you to connect your workflow to a central station or monitoring provider of your choice for external or advanced video monitoring capabilities.
With more integrations added each year, OpenEye offers the ability to select the solution that works best for business operations today and tomorrow.
Intelligent video monitoring tools in OWS equip security operators with a versatile, advanced set of features and devices to strengthen business security.
By leveraging these intelligent tools, you can limit false alarms while proactively responding during the moments that matter and even stop events before they become incidents.
