Key management: Technology, safety and predictions

November 14, 2025
Key-management:-Technology,-safety-and-predictions

Digital Content Editor, Eve Goode, hears exclusively from Andy Smith, Director of KeyTracker about asset and key management.

Provide us with an overview of KeyTracker’s journey from when it was established, to where you are today?

KeyTracker was launched in 1996 to provide solutions for businesses facing ongoing challenges managing multiple sets of keys.

Lost or misused keys can lead to unauthorised access to dangerous equipment or prohibited spaces, endangering employees and the public.

Back then, businesses often used key hooks, unlocked cabinets or drawers, exposing themselves to serious safety and security risks.

We began developing solutions for more reliable key and equipment management and, over almost three decades, have built a range that includes mechanical and electronic key management systems, contactless key drop and collection lockers, trade plate dispensers, magnetic block systems and the UK’s only police-approved commercial key cabinet.

Working across transport, automotive, education, property, manufacturing and emergency services, we’re now recognised as one of the UK’s leading designers, manufacturers and distributors of secure key and asset management systems.

Today, we remain a privately owned business, giving us the agility to invest and develop where needed to best serve our customers, helping them stay productive without the disruption of misplaced or unsecured assets.

Why does asset and key management benefit security teams? 

Effective key management goes beyond record keeping; it’s a core part of building a safety-first culture, where security teams play a vital role.

Modern systems mitigate safety risks by restricting key access so only authorised employees can obtain them.

Managers can set rules based on job role or specific qualifications, reducing the chance of unauthorised use of vehicles, equipment or materials and minimising potential accidents.

These systems also streamline operations.

Teams always know where keys are, who holds them and for how long, reducing time wasted searching and keeping assets traceable. Tracking each key’s usage adds a valuable layer of transparency to operations.

What are the latest product developments in asset security?

Security teams today prioritise systems that integrate seamlessly into existing operations, include smart technology as standard and feature a sleek, modern design to complement their environment.

Earlier this year, we launched the Mini e30 to meet those demands. It’s a more compact

electronic key cabinet designed for teams seeking enhanced compliance, greater accountability and improved reporting.

The system automatically tracks who has which keys, when and for how long, and sends overdue alerts with audit reports to management, helping to reinforce user responsibility.

The system is designed to offer quick access to keys and can be configured to set access permissions for different members of the team – for example, only allowing those who are licensed to drive certain vehicles to access the keys.

It’s fully customisable to each business’ unique needs and is delivered pre-configured for fast, hassle-free installation.

Essentially, it provides a practical, cost-effective solution for organisations with limited space or fewer keys to manage, while retaining the advanced capabilities of our larger systems.

How important is the role of digital and tech in this industry? 

Every aspect of life is now digital and customers expect the same integration within their working environment, even their key cabinet. But technology evolves rapidly, so we’re in constant development.

We recently launched AssetControl.Cloud, our new ‘use anywhere’ cloud-based software, provides users with an easier way of keeping track of their assets.

It includes the types of features people now take for granted as part of other pieces of technology they use – for example, GPS tracking, so they can monitor the precise location of each transaction and stay informed about updates and barcode integration to quickly scan and keep track of every asset, enhancing efficiency and accountability.

We’re also improving the digital experience at every stage of the customer journey with upgrades to our website and CRM platform to make interactions smarter and more connected.

Do those working in the security industry have a responsibility to invest in new skills?

Absolutely.

Safety and security are high on the agenda across all industries and will remain so for decades to come.

Businesses that fail to upskill or attract new talent risk falling behind.

As a local employer, we believe in giving young people opportunities to enter the industry. We’ve hired apprentices for more than a decade – including four more this summer with many still working with us today.

Our training programmes and internal support ensure every apprentice can progress into full-time employment and enjoy a rewarding professional journey.

What trends do you predict for the security industry in the next 12-24 months? 

Different methods of access control are gaining traction in physical security – mobile credentials, biometrics and touchless technology among them.

The boundary between physical and cyber security continues to blur. Key storage, building locking and surveillance systems are increasingly linked with operating and IT systems, becoming smarter and more connected.

The use of artificial intelligence in physical security is also becoming mainstream. We see it helping businesses become less reactive and more predictive, using data to track trends and detect potential risks before they develop.

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