LINEV Systems: Evolving customer needs and the deployment of AI

August 17, 2026
Evolving customer needs and the deployment of AI

Rob Keeler, Managing Director, LINEV Systems UK, uses SJUK’s ‘Last Word’ to discuss the changes in screening technology and the human angle

The real opportunity is improving consistency and allowing human expertise to be applied where it adds the greatest operational value.”

Q: Security screening is changing rapidly, what do you see as the biggest shift taking place today?

The biggest shift is that organisations are increasingly focusing on operational outcomes rather than individual technologies.

Security teams are under pressure to protect more while managing higher throughput, labour constraints and increasing expectations around customer experience.

As a result, the industry is recognising that security effectiveness is delivered by the entire screening system, not just individual components.

Q: Where does artificial intelligence fit into that evolution?

AI has an important role to play, but not because it replaces people.

The real opportunity is improving consistency and allowing human expertise to be applied where it adds the greatest operational value.

When screening volumes become very high, maintaining the same level of concentration and consistency across every decision becomes increasingly challenging.

AI can help manage those volumes, identify anomalies, and reduce repetitive tasks, creating a more scalable and consistent screening model.

Q: Are you seeing this change in real-world deployments?

Absolutely. High-footfall environments such as visitor attractions, places of worship, and transport hubs increasingly require security solutions that maintain both protection and throughput without introducing airport-style queues.

One example is LV STREAM, our AI-powered automated screening platform. Designed specifically for high-footfall environments, it has been developed, tested, and proven across a wide range of settings and is now operational across a growing number of major venues and distribution centres.

These deployments are demonstrating that organisations do not necessarily have to choose between security, throughput, and user experience.

Q: What makes LV STREAM different?

Many technologies claim to improve screening performance. The challenge is delivering those improvements in live environments.

LV STREAM combines very high throughput, simple operation, and broad threat-item detection in a single platform. We believe it is unique in combining this level of throughput, operational simplicity, and threat detection capability within a single-OEM solution.

Importantly, AI performance is not simply determined by the technology itself. Different environments have different threat profiles and operational requirements.

We work directly with end users to optimise performance for their specific environment. That direct relationship allows us to continually refine performance, tailor detection capabilities and maximise long-term operational value.

LV STREAM is designed in the UK, supplied from the UK, and supported from the UK, giving customers direct access to the engineers, technical specialists, and product expertise.

We believe that close collaboration between the manufacturer and the end user is essential to achieving the best possible operational outcomes.

Q: What achievement are you most proud of in recent years?

The successful development and live deployment of LV STREAM.

Not because it is an AI system, but because it demonstrates that security, throughput, and visitor experience do not have to compete.

Seeing it move from concept to operational deployment across major venues and distribution centres has been incredibly rewarding and has shown that the same platform can perform effectively across very different operational environments.

Ultimately, I believe the future belongs to solutions that can deliver security, throughput, and user experience simultaneously.

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