The concept of resilience may seem new in the corporate world, but Dr. Joerg Rahmer, Executive Board member at F24 AG says it has been around for a long time in natural sciences.
Dr. Joerg Rahmer shares the strategy behind devising an all-round product portfolio for resilience at F24.
Drawing parallels from fields like physics, biology, medicine and psychology, Rahmer emphasises that resilience is fundamentally about the ability to absorb disruptions, adapt and continue functioning effectively.
“Just as ecosystems or biological organisms must remain resilient to survive and thrive, businesses today need to develop similar capabilities.”
This strategic evolution is part of the joint vision he shares with Christian Goetz, F24’s co-founder, who, 25 years ago, laid the foundation for software-based alerting systems in Europe – a vision now expanded, enabling organisations to effectively navigate crises, operational disruptions and other critical events and emerge stronger.
Before joining F24 in 2017, Dr. Rahmer held several leadership positions in the software and technology sector.
However, his transition to F24 happened almost by chance.
As serendipitous as it may sound, just hours after deciding to pursue a new challenge, he received a call from a renowned German head-hunter, introducing him to F24.
“To be honest, I initially thought it was a company focused on house alarms.
“But once I started getting into conversations with the company […] I began to understand the true purpose of the company.
“F24 wasn’t just about alerts; it was about enabling organisations to save lives and enhance resilience through sophisticated SaaS solutions.”
Dr. Rahmer’s decision to join F24 was driven by his desire to do something meaningful, to be part of a mission dedicated to saving lives and values.
This alignment has been a cornerstone of F24’s success in delivering comprehensive resilience solutions to over 5,500 customers worldwide today.
As Dr. Rahmer settled into his role at F24, his scientific understanding of resilience began to shape his approach to business.
In natural sciences, resilience refers to a system’s ability to withstand disruptions, adapt and continue operating.
Applying this concept to business was a logical evolution.
However, while companies had long addressed resilience through business continuity management (BCM), risk management and crisis management, these efforts had traditionally been fragmented.
The COVID-19 pandemic exposed the weaknesses of this disjointed approach, making it evident that isolated resilience systems were no longer sufficient.
“Companies tend to approach resilience in fragments, addressing BCM, risk management and crisis management separately.
“The pandemic highlighted the need for integrated solutions capable of providing preparedness, response, recovery and anticipating future risks — all within a unified platform.”
Dr. Rahmer shares that customers today need comprehensive resilience solutions from a single provider.
And F24 has been an enabler for companies by expanding its product portfolio beyond alerting systems to include crisis management, GRC (Governance, Risk and Compliance), BCM (Business Continuity Management) and plans to incorporate more resilience-oriented solutions.
Adding to this momentum was a significant 2020 report from BCG highlighting the advantages of resilience for businesses.
This report prompted many consulting firms to establish resilience practices, making resilience a widely recognised and adopted term across various industries.
Recognising these trends early on, F24 evolved as a leader in delivering integrated resilience solutions across Europe.
Under Dr. Rahmer’s leadership, F24 recognised the urgent need for a more integrated approach to resilience, particularly as the market continued to evolve.
In 2021, F24 launched a highly impactful speaker series aimed at gathering insights from a wide array of experts.
“By bringing together experts from various fields, we aimed to identify patterns, refine our strategy and ensure we were on the right path to creating a comprehensive resilience category.”
The series featured around 12 speakers from various industries and proved to be a pivotal moment in F24’s strategic journey.
This realisation reinforced the need to expand F24’s product portfolio, guiding the company’s decision to enhance its offerings and align acquisitions to meet evolving market demands.
“If we’re enhancing an existing product, we build it in-house.
“But if it’s an entirely new discipline, like BCM and risk management, where we lack expertise, we acquire that expertise through acquisitions.”
F24’s approach to growth is clear: Improve existing products internally while acquiring expertise in entirely new disciplines.
For example, the acquisition of One Voice in 2019 solidified F24’s position as a European market leader in crisis management.
“Expanding along the value chain is a natural progression for us.
“We started with alerting, then moved to crisis management and now we are adding BCM to create a holistic resilience solution.”
Looking ahead, Dr. Rahmer envisions a future where resilience is enhanced by artificial intelligence.
AI, he believes, will be essential for improving productivity, refining products and even reshaping society.
The objective is not just to respond to crises but to proactively anticipate and prevent them.
“We’re already using AI to boost productivity, but even more value will come from AI-enhanced tools that can anticipate risks before they escalate.
“We have started to integrate AI tools into our resilience suite this year.”
AI will play a key role in generating industry-specific content to assist customers in managing crises more effectively.
F24 recognises the potential of AI to enhance its product suite, enabling more proactive crisis management and data-driven decision-making.
“The shift from human intelligence to AI-driven intelligence is inevitable.
“It’s about enhancing our ability to detect threats early and responding with speed and precision.”
Reflecting on his journey, Dr. Rahmer emphasises the importance of embracing failure as a learning process rather than a setback.
“Avoiding mistakes is the biggest mistake.
“The point is to learn as fast as possible from those mistakes and build a culture where failure is accepted as part of the growth process.”
While vision and innovation are crucial, the ability to quickly learn from missteps is what defines successful entrepreneurship.
“It’s not about being perfect. It’s about continuously learning and evolving with the market.”
This belief is also reflected throughout his concept of resilience – that it is not a destination but an ongoing journey.
Inspired by this idea, F24 is launching The Road to Resilience, an event series dedicated to exploring what it means to build organisations that can thrive amid uncertainty.
Dr. Joerg Rahmer is proud to announce the F24 Experience Tour 2025, inviting professionals across Europe to participate in immersive events that combine live demonstrations, expert insights and peer networking.
The tour is designed to showcase how integrated, intelligent solutions can empower organisations to not just withstand disruption—but grow stronger because of it.
F24’s ambition is clear: To become the first choice in resilience globally.
While the company is a dominant force in the European market, it has its sights set on expanding globally.
