Richemont has launched Enquirus, a neutral, digital platform designed to help the global luxury industry address watch and jewellery theft worldwide.
Richemont today announces the launch of Enquirus, a neutral, global digital platform designed to help reduce watch and jewellery related crime.
Open to all luxury brands, the Secured by Design (SBD) accredited Enquirus was designed in close collaboration with a wide range of partners, including watch and jewellery manufacturers, law enforcement agencies, insurance companies, players in the pre-owned market and clients.
This trusted space allows for watch and jewellery data to be securely uploaded, searched and shared by multiple parties, while protecting customers’ identities.
By facilitating the identification of lost and stolen items, Enquirus makes the purchase and resale of such pieces more difficult.
“This reliable solution brings together multiple stakeholders to serve customers and the entire industry, by facilitating borderless cooperation between police forces and insurance partners,” said Jérôme Lambert, CEO of Richemont.
“By providing free access for customers and industry partners, the opportunity to sell stolen watches becomes more prohibitive, with the ultimate objective of eliminating the incentive to steal watches in the first place.”
“We have listened to our customers and developed Enquirus, as part of our suite of customer services, to help them protect their watches and jewellery,” said Frank Vivier, Chief Transformation Officer, Richemont. “Our goal is to bring onboard as many industry players as possible, as well as the Police Departments of all the major cities in the world, to make Enquirus the largest international database of lost and stolen watches and jewellery.”
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How it Works in Three Easy Steps:
Watch owners and industry partners can register, declare and search for lost and stolen watches and jewellery through individual or business accounts. It is a fast and easy process: