Traka is focusing on significant team investment to ensure it is ready for an evolution for growth in a post-pandemic commercial environment.
Traka UK’s Managing Director Steve Bumphrey has made a number of internal promotions, highlighting the importance of the team. These include promoting Tom Smith to UK Sales Manager and Wayne Kynaston taking over as Major Accounts Manager.
Recognising the key areas that require commitment from Traka, Ben Farrar has been moved to focus on healthcare trusts and partnerships, to ensure the sector receives a dedicated service from a supplier that can make a significant difference to the empirical work of the NHS.
Steve Bumphrey said: “Whisper it quietly, but there are signs the coronavirus clouds are starting to lift. Whilst 2021 was the year we adapted to the new normal, 2022 is when we evolve to grow to meet ever-evolving customer experience requirements.
“We must be best placed to inject innovation and show support to our clients, right from initial design to project completion, as required.”
Traka has also made several changes to its professional services team, including dedicated roles in project management with a newly created role of Senior Project Manager supported by the new Field Service Manager to present extra support to customers.
Extra technical and sales support have also been recruited to provide total support to customers for their ongoing work programmes, including dedicated installation engineers to meet increasing demand.
Steve adds: “This is an exciting time for Traka as we look to embrace the future. Our aim is to add to our resources and provide our customers with a complete intelligent management solution, backed with tailored technical and sales support.
“Together we are stronger in the market and our customers will benefit from our heavy investment in all areas of our business. We are focusing on individual market development to present enhanced service offerings and increased support in delivering innovative new security technology products.”
For more information, visit: www.traka.com